Encountering a “USB device not recognized” error when connecting your Blue Point Obd2 Scanner to your Windows PC can be frustrating. Many DIY mechanics and professional technicians rely on tools like the Blue Point Microscan III for vehicle diagnostics. When this scanner fails to connect to your computer, it disrupts workflows and prevents access to crucial diagnostic data. This article addresses the common issue of USB recognition failures with Blue Point OBD2 scanners, specifically the Microscan III, and provides troubleshooting steps to resolve this connectivity problem.
Understanding the USB Device Not Recognized Issue with Your Blue Point OBD2 Scanner
The user of a Blue Point Microscan III scanner reported experiencing a persistent “USB device not recognized” error on their Windows 10 PC. This issue occurred immediately upon connecting the scanner via USB, and continued even after installing ShopStream Connect software. Despite attempting software updates through ShopStream Connect, the system indicated that no updates were found, further complicating the troubleshooting process.