Hyundai provides peace of mind to its new car owners through its Complimentary Maintenance program. If you’ve recently purchased a new Hyundai, particularly a model from 2020 to 2025, understanding this program is crucial for maintaining your vehicle’s optimal performance and longevity. This program is designed to cover essential routine services, ensuring your Venue Car runs smoothly for years to come.
What Hyundai Complimentary Maintenance Covers
For new Hyundai venue car owners, the program includes essential services to keep your vehicle running smoothly. Specifically, it covers:
- Oil and Oil Filter Changes: Using Hyundai-approved oil and filters, these changes are crucial for engine health. Note that electric vehicles (EVs) and fuel cell electric vehicles (FCEVs) are exceptions to this coverage.
- Tire Rotations: Regular tire rotations are vital for even tire wear, extending tire life and ensuring balanced handling for your venue car.
- Multi-Point Inspections: During each service visit, certified Hyundai technicians will perform a comprehensive multi-point inspection to identify any potential issues early on, helping to prevent larger problems down the road for your venue car.
These services are provided at no cost to you, provided they are performed at normal factory-scheduled maintenance intervals, as outlined in your Hyundai Owner’s Manual.
Eligibility and Coverage Period
The Hyundai Complimentary Maintenance program applies to new 2020 – 2025 Hyundai models purchased or leased on or after February 1, 2020. The coverage lasts for 3 years or 36,000 miles, whichever comes first. This means that depending on your driving habits, you’re covered for either a specific time period or mileage, ensuring your venue car benefits from scheduled maintenance early in its life.
For 2020-2024 model year vehicles, the program covers oil and filter changes, tire rotations, and multi-point inspections at the intervals specified in your Owner’s Manual under normal maintenance schedules. For 2025 model year vehicles, the program includes a total of four basic maintenance services within the 3-year/36,000-mile period, encompassing the same core services.
It’s important to adhere to the service schedule outlined in your Owner’s Manual. Services must be obtained within 1,000 miles or 1 month of the recommended interval. Missing a service within this window doesn’t void future services, but timely maintenance is always best for your venue car.
Important Terms and Exclusions
While comprehensive, the Hyundai Complimentary Maintenance program has specific terms and exclusions you should be aware of for your venue car:
- Service Location: Services must be performed at authorized Hyundai servicing dealers to be covered under the program.
- Vehicle Eligibility: The program is for new retail vehicles. Commercial, Certified Pre-Owned, used, and fleet vehicles are not eligible. However, professional use (like for realtors or outside sales) is permitted.
- Transferability: Complimentary maintenance is non-transferable to subsequent owners, except between spouses. It’s designed for the original owner or first retail customer of the venue car.
- Service Coverage: Only basic services listed in the Owner’s Manual are covered. Normal wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not included. Additional maintenance due to severe driving conditions is also the customer’s responsibility. Services listed as “inspect” in the Owner’s Manual are not covered. Any services or inspections beyond oil changes, filter changes, and tire rotations will incur charges.
Maximizing Your Complimentary Maintenance
To make the most of your Hyundai Complimentary Maintenance for your venue car:
- Consult Your Owner’s Manual: Familiarize yourself with the recommended maintenance schedule to ensure timely servicing.
- Schedule Services Promptly: Book your service appointments within the specified time or mileage windows at an authorized Hyundai dealer.
- Inquire at Your Dealership: If you have any questions about the program’s specifics or coverage for your venue car, your Hyundai dealer is the best resource for detailed information.
By understanding and utilizing the Hyundai Complimentary Maintenance program, owners of venue car and other eligible Hyundai models can enjoy reduced ownership costs and ensure their vehicles receive expert care right from the start. This valuable program underscores Hyundai’s commitment to customer satisfaction and vehicle reliability.
