In today’s fast-paced business environment, effective communication is paramount. The FortiVoice Enterprise IP PBX solutions are designed to provide businesses with the robust call control and advanced communication features necessary for superior customer service and seamless team collaboration. Among the impressive lineup, the FortiVoice 300e stands out as a powerful and cost-effective system tailored for offices supporting up to 300 phone users. The FortiVoice 300E system is a comprehensive solution, incorporating everything needed to manage calls professionally, optimize communication expenses, and ensure constant connectivity, regardless of location.
Unlocking Core Communication Fundamentals with FortiVoice 300E
The FortiVoice 300E, like all FortiVoice Enterprise systems, is built upon a foundation of essential enterprise-class voice communication features. Crucially, these functionalities are fully integrated without the need for extra licenses or additional hardware. Features like auto attendants to efficiently route calls, auto provisioning for streamlined setup, line and extension appearance for call management visibility, ring groups for team call handling, customizable user privileges, sophisticated call queues, and multilocation integration for geographically dispersed teams are all standard. The FortiVoice 300E is engineered for straightforward procurement, rapid deployment, and intuitive management, removing the typical complexities associated with enterprise-level phone systems and saving valuable time and resources.
Empowering Users and Simplifying IT Management
The benefits of the FortiVoice 300E extend to the everyday users within your organization. The intuitive FortiVoice personal web portal empowers employees to manage their communication experience directly. Staff can easily access their call logs, configure personalized messaging settings, and utilize various other features, all through a user-friendly interface. This user empowerment not only enhances individual productivity but also significantly reduces the burden on IT departments, minimizing the need to handle routine configuration adjustments and support requests.
FortiVoice 300E: Engineered by Network Security Experts
Choosing FortiVoice 300E means selecting a voice solution developed by leaders in network security. This expertise translates into a reliable and secure communication platform. The FortiVoice 300E comes packed with built-in features that drive business efficiency, including:
- Automated Attendants for professional call handling
- Music on Hold to enhance caller experience
- Remote Extensions to support flexible work environments
- Auto Provisioning for rapid device setup
- High Availability options to ensure business continuity
- Web-based Management and User Interfaces for easy administration
- Operator Console for centralized call management
- Real-time Call Status Monitoring and Line/Extension Appearance for immediate insights
- Fax Service for legacy communication needs
- Rule-Based Dial Plan for customized call routing
- Call Recording for quality assurance and compliance
| Key Features & Benefits of FortiVoice 300E |
|---|
| Versatile Line Support: The FortiVoice 300E supports PRI (T1/E1) digital lines, VoIP, and traditional analog lines, offering flexibility in connectivity. |
| Multilocation Networking: Seamlessly integrate multiple office locations, whether across town or across the country, eliminating long-distance charges and unifying communication. |
| Comprehensive Call Features: Benefit from a rich suite of call management features including line/extension appearance, call queue, call barge for training and assistance, phone profiles, ring groups, call recording for compliance, rule-based dial plans, and individual/group voicemail. |
| Adaptability and Flexibility: The FortiVoice 300E offers multiple mode scheduling for business hours and holidays, flexible number management, re-assignable extensions to adapt to changing team structures, and caller ID modification capabilities. |
| Simplified Configuration: Enjoy visual auto attendant configuration, a built-in DHCP server for network management, auto phone provisioning for quick deployments, and user-friendly web-based management and user portals. |
| In-depth System Monitoring: Gain complete visibility with real-time call status monitoring, comprehensive call statistics, detailed call logs and reports, and network traffic capture for troubleshooting and analysis. |
FortiVoice 300E: Features & Benefits in Detail
The FortiVoice 300E is equipped with a wide array of features categorized to highlight its core PBX functionalities and enhanced capabilities:
Core PBX Features:
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SIP/PRI/PSTN trunk compatibility
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T1/E1/R2 signaling support
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SIP and analog extension options
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Support for remote and external IP extensions
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Automated attendants for efficient call routing
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Dial-by-name directory for ease of contact
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Individual and group voicemail options, including voicemail-to-email integration
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Ring groups for team-based call handling
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Call queues for managing call volume
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Call conferencing and bridging for collaborative meetings
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Call barge feature for monitoring and assisting calls
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Call forwarding, hold, transfer, park, and pickup functionalities
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Paging to selected phones for announcements
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Intercom for internal communication
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Follow-me call routing for mobile workforces
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Rule-based dial plan for customized call handling
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Scheduled call handling for time-based routing
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Direct Inward Dialing (DID) and Caller-based DID
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Caller ID modification
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User privilege settings for security and control
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Personal and system speed dial for quick access
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Personal blacklist to manage unwanted calls
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Music on hold with audio files or live stream options
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Real-time call status monitoring for system overview
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Line/extension appearance for call management visibility
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Call detail record logging for tracking and analysis
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802.1Q VLAN support for network segmentation
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SIP over TLS/SRTP for secure communication
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Password policy enforcement for enhanced security
Enhanced Features:
- High Availability options for system redundancy
- Call recording for compliance and quality assurance
- Call recording archive and remote storage capabilities
- Fax over SIP/PRI/PSTN, Fax archive, and Fax-to-email functionalities
- Send fax from user portal for convenience
- Web-based management interface for centralized control
- Web-based operator console for efficient call management
- Role-based management for delegated administration
- Web-based user portal for self-service
- Web-based directory lookup for easy contact finding
- LDAP authentication for user directory integration
- Reminder/wakeup calls for hospitality or scheduling needs
- Hot desking to support flexible workspaces
- Virtual numbers for expanded presence
- Multilocation office peers for unified communication across sites
- External NAS server support for expanded storage
- Synchronizing phone book across multiple offices
- Centralized phone book lookup from phones
- Network traffic capture for diagnostics
- SNMP for network monitoring
- Enhanced CDR and SMDR for external billing systems
- Scheduled and on-demand call reports for performance analysis
- Alert emails for system events
Licensed Features:
- Hotel/property management system interconnection
- Self-contained Hotel/property management module
- Call Center functionalities to enhance customer service operations
FortiVoice 300E Specifications
The FortiVoice 300E-T model is specifically highlighted in the specifications table, showcasing its capabilities:
| Features | FVE-300E-T |
|---|---|
| Advanced Call features | |
| Reminder/Wake-up call | Yes |
| Call queue | Yes |
| Call barge | Yes |
| Call recording | Yes |
| Operator console | Yes |
| Advanced Network | |
| Voice QoS | Yes |
| SRTP | Yes |
| DHCP Server | Yes |
| High availability (HA) | Yes |
| NAS support | Yes |
| 802.1Q VLAN | Yes |
| SNMP | Yes |
| Advanced Management | |
| Command line interface (CLI) | Yes |
| Password policy/audit | Yes |
| Schedule backup | Yes |
| Role-based management | Yes |
| SMDR | Yes |
| Remote logging | Yes |
| Call report | Yes |
| User portal | Yes |
| Customizable web appearance | Yes |
| Additional Licensed features | |
| Hotel/property management | Optional |
| Call Center | Optional |
Delving into the hardware specifications, the FortiVoice 300E-T model provides:
| FVE-300E-T | |
|---|---|
| Hardware Specifications | |
| Primary Rate Interface (PRI) | 1xT1/E1 |
| Traditional Telephone Lines (FXO) | 0 |
| Analog Extensions (FXS) | 0 |
| Network Interface Cards (RJ45) | 5 |
| Total Hard Drive Capacity | 500 GB |
| Hardware Form Factor | Rack Mount (1U) |
| Dimensions | |
| Height x Width x Length (inches) | 1.73 x 17.01 x 10.63 |
| Height x Width x Length (mm) | 44 x 432 x 270 |
| Weight | 10 lbs (4.54 kg) |
| Capacity | |
| VoIP trunks | 30 |
| Extensions | 300 |
| Concurrent calls | 60 |
| Auto attendants | 20 |
| Conference bridges | 12 |
| Conference attendees per bridge | 12 |
| Maximum call center agents | 30 |
| Codec support | Audio: G.711 μ-law/A-law, G.729a, G.722, G.726Video: H.263, H.264 |
FortiVoice 300E: Your Enterprise Communication Hub
The FortiVoice 300E is more than just a phone system; it’s a comprehensive communication solution designed to enhance productivity, improve customer interactions, and streamline operations for mid-sized businesses. With its extensive feature set, robust performance, and ease of management, the FortiVoice 300E represents a smart investment in your company’s communication infrastructure.
Documentation
For more detailed information, download the official datasheets:
Fortinet FortiVoice Enterprise Data Sheet (PDF)
Fortinet FortiVoice Enterprise Phone System Comparison (PDF)
