Purchasing a new vehicle is an exciting experience, and with Hyundai’s commitment to customer satisfaction, owning a Hyundai Santa Cruz Hybrid comes with added peace of mind. One of the significant benefits for new owners is the Hyundai Complimentary Maintenance program. This program is designed to cover essential maintenance services, helping you keep your innovative hybrid pickup running smoothly without unexpected costs for routine upkeep. Let’s delve into what this program means for your Hyundai Santa Cruz Hybrid.
What Hyundai Complimentary Maintenance Means for Your Santa Cruz Hybrid
Hyundai’s Complimentary Maintenance program is a fantastic perk offered on new Hyundai vehicles, including the Hyundai Santa Cruz Hybrid. For eligible models purchased or leased on or after February 1, 2020, this program covers essential routine services for a specified period. Specifically, for your Hyundai Santa Cruz Hybrid, this typically includes Hyundai-approved oil and oil filter changes, as well as tire rotations, performed at normal factory-scheduled maintenance intervals. This coverage generally lasts for 3 years or 36,000 miles, whichever comes first, providing substantial savings and convenience during the initial years of ownership.
It’s important to note that while the Santa Cruz Hybrid benefits from this program, electric vehicles (EVs) and fuel cell electric vehicles (FCEVs) are typically excluded from the oil change portion, as they do not require traditional oil changes. However, tire rotations, which are crucial for all vehicles, including hybrids, are generally included.
Services Covered for Your Hyundai Santa Cruz Hybrid
The Hyundai Complimentary Maintenance program is designed to cover the most frequent and essential services your Hyundai Santa Cruz Hybrid will need during its first few years. For 2025 model year vehicles, the program generally includes a total of four basic maintenance services within the 3-year/36,000-mile timeframe. These services usually encompass:
- Hyundai Approved Oil and Oil Filter Change: Ensuring your Santa Cruz Hybrid’s engine operates efficiently with fresh, manufacturer-approved oil and a new filter. Regular oil changes are vital for engine longevity and performance.
- Tire Rotations: Rotating your tires at recommended intervals promotes even wear, extends tire life, and maintains optimal handling and safety for your hybrid pickup.
- Multi-Point Inspection: During each service visit, your Hyundai technician will perform a comprehensive multi-point inspection. This inspection helps identify any potential issues early on, ensuring your Santa Cruz Hybrid remains in top condition.
These services, when performed at the factory-recommended intervals, are crucial for maintaining your Hyundai Santa Cruz Hybrid’s reliability and performance. Always refer to your owner’s manual for the specific maintenance schedule for your model year.
Important Terms and Conditions to Know
While the Hyundai Complimentary Maintenance program offers significant benefits, understanding the terms and conditions is essential to maximize its value for your Hyundai Santa Cruz Hybrid:
- Eligibility: The program is typically valid for new 2020-2025 Hyundai models purchased or leased on or after February 1, 2020. It’s designed for original owners and first retail customers, although it can often be transferred between spouses.
- Service Intervals: Services must be obtained within 1,000 miles or 1 month of the designated time listed in your Santa Cruz Hybrid’s Owner’s Manual. Missing a service interval doesn’t void future services, but timely maintenance is always recommended.
- Authorized Dealers: HCM services are exclusively available at authorized Hyundai servicing dealers. Ensure you schedule your maintenance appointments with a certified Hyundai dealership to take advantage of the complimentary program.
- Exclusions: The program covers normal maintenance schedule intervals. It does not cover services needed due to severe driving conditions or additional maintenance beyond oil changes, tire rotations, and multi-point inspections. Wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Similarly, services listed as “inspect” in the Owner’s Manual and recommended services outside of the complimentary scope are also the owner’s responsibility.
- Vehicle Usage: Commercial, used, Certified Pre-Owned, and fleet vehicles are generally excluded. However, professional use, such as for realtors or outside sales, is usually permitted.
Maximizing Your Hyundai Complimentary Maintenance
To get the most out of your Hyundai Complimentary Maintenance for your Santa Cruz Hybrid, consider these tips:
- Consult Your Owner’s Manual: Familiarize yourself with the recommended maintenance schedule in your vehicle’s owner’s manual. This will help you plan your service visits and ensure you adhere to the program’s guidelines.
- Schedule Services on Time: Book your service appointments within the specified time and mileage intervals to maintain your Santa Cruz Hybrid in optimal condition and adhere to program terms.
- Communicate with Your Dealer: When scheduling your service, clearly communicate that you are a new owner and wish to utilize the Hyundai Complimentary Maintenance program. Confirm the services covered for your specific model year.
- Keep Records: Maintain records of all your service visits. This documentation can be helpful for warranty purposes and when tracking your maintenance history.
Conclusion
The Hyundai Complimentary Maintenance program adds significant value to your ownership experience of a Hyundai Santa Cruz Hybrid. By covering essential services like oil changes, tire rotations, and multi-point inspections for the first few years, it reduces your out-of-pocket expenses and helps ensure your hybrid pickup remains reliable and performs optimally. Understanding the program’s terms and maximizing its benefits will contribute to a worry-free and enjoyable ownership journey with your Hyundai Santa Cruz Hybrid. Always confirm the specifics of the program with your authorized Hyundai dealer, as terms and conditions may vary and are subject to change.
