Hyundai offers a fantastic perk for new car owners: complimentary maintenance. If you’re considering a Hyundai, especially the popular Tucson, or if you’re a reader of trusted automotive publications like Car and Driver, understanding this program is crucial. Let’s delve into the details of Hyundai’s Complimentary Maintenance program, outlining what it covers and why it adds value, particularly for models like the Hyundai Tucson.
Hyundai’s commitment to customer satisfaction extends beyond just the initial sale. For new 2020-2025 Hyundai models purchased or leased on or after February 1, 2020, Hyundai provides a complimentary maintenance program. This isn’t just a token gesture; it’s a structured plan designed to cover essential services during the initial years of ownership. This program is designed to align with the normal factory scheduled maintenance intervals for 3 years or 36,000 miles, whichever comes first.
What Does Hyundai Complimentary Maintenance Include?
The core services included in the Hyundai Complimentary Maintenance (HCM) program are designed to keep your vehicle running smoothly and reliably. For most models within the specified years, this includes:
- Oil and Oil Filter Changes: Using Hyundai-approved oil and filters, these essential services are covered, ensuring your engine is properly lubricated and protected. It’s important to note that electric vehicles (EVs) and fuel cell electric vehicles (FCEVs) are excluded from this specific service due to their different powertrain needs.
- Tire Rotations: Regular tire rotations are vital for even tire wear and extending the life of your tires. This service is also included in the HCM program.
- Multi-Point Inspections: While explicitly mentioned for 2020-2024 models as part of the “oil change service,” and implicitly for 2025 models under “basic maintenance,” multi-point inspections are a key part of ensuring the overall health of your vehicle. These inspections help identify potential issues early on.
Key Terms and Limitations of the HCM Program
It’s important to be aware of the terms and limitations of the Hyundai Complimentary Maintenance program to fully understand its scope:
- Model Year and Purchase Date: The program applies to new 2020-2025 Hyundai retail vehicles sold on or after February 1, 2020.
- Service Intervals: Services must be performed within 1,000 miles or 1 month of the recommended interval listed in your Hyundai Owner’s Manual. Missing a service interval doesn’t void future services, but timely service is recommended for optimal vehicle health.
- Coverage Period: The program covers maintenance for 3 years or 36,000 miles, whichever comes first. For 2025 models, it explicitly includes four basic maintenance services within this timeframe.
- Authorized Dealers: HCM services are exclusively available at authorized Hyundai servicing dealerships.
- Exclusions: The program excludes commercial, certified pre-owned, used, and fleet vehicles. However, professional use (e.g., by realtors) is generally permitted. It is also non-transferable to subsequent owners, except between spouses.
- Normal Wear and Tear: The program covers basic services only. Normal wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Maintenance required due to severe driving conditions is also the owner’s responsibility.
- Inspection vs. Service: Services listed as “inspect” in the Owner’s Manual are not covered. Only oil and filter changes, tire rotations, and multi-point inspections (within basic maintenance) are included.
Why This Matters for Hyundai Tucson and Car and Driver Readers
For those interested in the Hyundai Tucson, a popular SUV often reviewed by publications like Car and Driver, the Complimentary Maintenance program offers tangible benefits. Car and Driver reviews often highlight the practical aspects of vehicle ownership, and maintenance costs are a significant factor. Knowing that essential maintenance is covered for the first few years of ownership adds peace of mind and reduces the overall cost of owning a new Hyundai Tucson.
This program aligns with Hyundai’s broader strategy of offering value and enhancing customer experience. It demonstrates confidence in their vehicle quality and a commitment to long-term customer relationships. For readers of Car and Driver, who value informed and practical automotive decisions, the Hyundai Complimentary Maintenance program is a noteworthy advantage when considering a Hyundai Tucson or other new Hyundai models.
Conclusion
Hyundai’s Complimentary Maintenance program is a valuable offering for new Hyundai owners, including those who choose the stylish and versatile Tucson. By covering essential services like oil changes and tire rotations for the first 3 years or 36,000 miles, Hyundai provides both financial savings and convenience. Understanding the terms and inclusions of this program ensures you can maximize its benefits and enjoy a worry-free ownership experience right from the start. Always consult your local Hyundai dealer for the most accurate and up-to-date details regarding the Complimentary Maintenance program.
