Hyundai is known for providing exceptional value, and that extends to the ownership experience of vehicles like the Hyundai Venue. One of the notable perks for new Hyundai owners is the Complimentary Maintenance program. If you’re considering a Hyundai Venue or already own one, understanding the details of this program is crucial. This article breaks down what Hyundai Complimentary Maintenance means for Hyundai Venue owners, ensuring you know exactly what’s covered and for how long.
What is Hyundai Complimentary Maintenance for Your Hyundai Venue?
For new Hyundai vehicles, including the popular Hyundai Venue, purchased or leased from the 2020 to 2025 model years, Hyundai offers a complimentary maintenance program. This program is designed to cover essential routine services, helping to keep your Hyundai Venue running smoothly during the initial years of ownership. It’s important to note that this program applies to retail vehicles sold on or after February 1, 2020.
The core of the Hyundai Complimentary Maintenance (HCM) program includes standard services that are vital for your Hyundai Venue’s longevity. For 2020-2024 model year Hyundai Venue vehicles, this includes:
- Oil and Oil Filter Changes: Using Hyundai-approved oil and filters, this service is essential for engine health.
- Tire Rotations: Regular tire rotations promote even wear, extending the life of your tires and improving safety.
- Multi-Point Inspections: These inspections help identify potential issues early, ensuring your Hyundai Venue remains in top condition.
For the 2025 model year Hyundai Venue, the program is slightly adjusted to include a total of four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. These basic services encompass:
- Hyundai Approved Oil and Oil Filter Change: Again, crucial for engine maintenance, using specified materials.
- Multi-Point Inspection: Continued focus on preventative care and identifying potential problems.
- Tire Rotation: Maintaining tire health and safety through regular rotation.
These services are provided at normal factory-scheduled maintenance intervals, as outlined in your Hyundai Venue owner’s manual. It’s vital to consult your manual to adhere to the recommended service schedule and ensure you maximize the benefits of the complimentary maintenance.
Key Terms and Conditions for Hyundai Venue Complimentary Maintenance
While the Hyundai Complimentary Maintenance program offers significant benefits for Hyundai Venue owners, it’s important to be aware of the terms and conditions. Here are some key points to keep in mind:
- Time and Mileage Limits: The program typically covers services for 3 years or 36,000 miles, whichever comes first. For 2025 models, the four basic services must be used within this timeframe.
- Service Intervals: Services must be obtained within 1,000 miles or 1 month of the designated service time listed in your Hyundai Venue Owner’s Manual.
- Authorized Dealers: HCM services are exclusively available at authorized Hyundai servicing dealers. Ensure you schedule your maintenance appointments at a participating dealership.
- Exclusions: The program excludes commercial, used, certified pre-owned, and fleet vehicles. However, professional use such as for realtors or outside sales is generally permitted. Electric vehicles (EVs) and fuel cell electric vehicles (FCEVs) are also excluded from oil change services, as they do not require them.
- Transferability: Complimentary maintenance is non-transferable, remaining with the original owner or first retail customer, with an exception for transfer between spouses.
- What’s Not Covered: The program covers basic services only. Normal wear and tear items such as engine and air filters, cabin filters, wiper blades, and brake pads are not included. Additional maintenance required due to severe driving conditions is also the owner’s responsibility. Services listed as “inspect” in the owner’s manual, beyond oil changes and tire rotations, are also not covered.
Maximizing Your Hyundai Venue Complimentary Maintenance
To make the most of your Hyundai Complimentary Maintenance for your Hyundai Venue:
- Consult Your Owner’s Manual: Understand the recommended maintenance schedule for your specific Hyundai Venue model year.
- Schedule Services on Time: Adhere to the mileage and time intervals to ensure you don’t miss out on covered services.
- Use Authorized Hyundai Dealers: Always book your service appointments at authorized Hyundai dealerships to guarantee services are covered under the HCM program.
- Clarify Coverage: If you have any questions about what is included or excluded, don’t hesitate to ask your Hyundai dealer for clarification.
Conclusion
The Hyundai Complimentary Maintenance program adds significant value to owning a Hyundai Venue. By covering essential services like oil changes, tire rotations, and inspections for the first few years or mileage milestones, Hyundai helps owners reduce ownership costs and maintain their vehicle’s condition. Understanding the terms and conditions ensures you can fully leverage this program and enjoy a worry-free ownership experience with your Hyundai Venue. Always refer to your owner’s manual and consult with your local Hyundai dealer for the most accurate and up-to-date information regarding your specific Hyundai Venue and the Complimentary Maintenance program.
