Hyundai is committed to providing exceptional value and peace of mind to its customers. One way they achieve this is through their Hyundai Complimentary Maintenance (HCM) program. If you’re a Hyundai owner, especially if you’re exploring models like the innovative Ionic 6, understanding this program is crucial. This article breaks down everything you need to know about Hyundai Complimentary Maintenance, ensuring you maximize its benefits and keep your vehicle running smoothly.
What is Hyundai Complimentary Maintenance (HCM)?
Hyundai Complimentary Maintenance is a program offered on all new Hyundai retail vehicles. It provides coverage for essential maintenance services at no cost to you for a specific period. This initiative underscores Hyundai’s dedication to customer satisfaction and the long-term reliability of their vehicles. For owners of vehicles ranging from sedans to SUVs and potentially those interested in electric models like the Ionic 6 in the future (note: electric vehicles have different maintenance needs), HCM offers significant savings and convenience during the initial years of ownership.
What Services are Included in Hyundai Complimentary Maintenance?
The HCM program is designed to cover routine maintenance that keeps your Hyundai in top condition. For 2020-2024 Model Year Vehicles, the program typically includes:
- Oil and Oil Filter Changes: Using Hyundai-approved oil and filters, these essential services are covered, ensuring your engine remains properly lubricated and performs optimally. It’s important to note that electric vehicles, like some versions of the Ionic 6 in the future, and fuel cell electric vehicles are typically excluded from oil change services due to their different powertrain.
- Tire Rotations: Regular tire rotations are crucial for even tire wear and extending the life of your tires. This service is included to help you get the most out of your tire investment and maintain balanced handling.
- Multi-Point Inspection: During each service visit, your Hyundai technician will perform a multi-point inspection. This comprehensive check-up helps identify potential issues early on, allowing for proactive maintenance and preventing larger problems down the road.
For 2025 Model Year Vehicles, the program is slightly adjusted to include a total of four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. These basic services encompass Hyundai approved oil and oil filter change (again, excluding electric and fuel cell vehicles), multi-point inspection, and tire rotation.
It’s important to consult your vehicle’s Owner’s Manual for the specific maintenance schedule and services covered for your particular model year.
Key Terms and Conditions of Hyundai Complimentary Maintenance
To fully leverage the HCM program, it’s essential to be aware of the terms and conditions:
- Eligibility: HCM is available on all new Model Year 2020-2025 Hyundai retail vehicles sold on or after February 1, 2020. Commercial, used, and fleet vehicles are excluded. However, professional use (e.g., for realtors or outside sales) is generally permitted.
- Service Intervals: Services must be obtained within 1,000 miles or 1 month of the scheduled interval as outlined in your Owner’s Manual. Missing a service within this window doesn’t void future services, but it’s best to adhere to the schedule for optimal vehicle health.
- Service Location: HCM services must be performed at authorized Hyundai servicing dealers. This ensures that trained technicians using genuine Hyundai parts carry out the maintenance.
- Transferability: Complimentary maintenance is for the original owner and is not transferable, except in cases of spouse-to-spouse transfer.
- Coverage Period: The program covers maintenance for 3 years or 36,000 miles, whichever comes first. For 2025 models, it includes four basic services within this timeframe.
- Exclusions: HCM covers only basic services listed in the Owner’s Manual at the specified intervals. Normal wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Additionally, any maintenance needed due to severe driving conditions is the customer’s responsibility. Services listed as “inspect” in the Owner’s Manual are also not covered under HCM if they are outside of oil changes and tire rotations.
Maximizing Your Hyundai Complimentary Maintenance Benefits
To make the most of your Hyundai Complimentary Maintenance:
- Know Your Schedule: Familiarize yourself with the maintenance schedule in your Owner’s Manual and schedule your service appointments accordingly.
- Utilize Authorized Dealers: Ensure you take your Hyundai to an authorized Hyundai servicing dealer for all HCM services.
- Understand Coverage: Be clear on what is included and excluded in the program to avoid any surprises.
- Keep Records: Maintain records of your service visits for your reference.
Conclusion: Worry-Free Driving with Hyundai
Hyundai Complimentary Maintenance is a valuable program that adds significant value to your ownership experience. It provides essential maintenance coverage, contributing to the longevity and reliability of your Hyundai vehicle. While specific services like oil changes may not apply to all future electric models such as certain configurations of the Ionic 6, the broader HCM program highlights Hyundai’s commitment to customer care and worry-free driving. For detailed information specific to your Hyundai model and year, always consult your Owner’s Manual and your local Hyundai dealer. They can provide the most accurate and up-to-date information regarding your Hyundai Complimentary Maintenance benefits.
