Hyundai offers a fantastic perk for new car owners: complimentary maintenance. If you’re considering or already own a Hyundai, especially the innovative Ioniq 5, understanding the details of this program is crucial. While incredibly beneficial, it’s important to know exactly what’s covered and if it applies to your Ioniq 5.
What is Hyundai Complimentary Maintenance?
Hyundai Complimentary Maintenance (HCM) is a program that provides basic upkeep for new Hyundai vehicles for a certain period. Specifically for 2020-2025 models purchased or leased on or after February 1, 2020, Hyundai covers essential services to keep your car running smoothly during its initial years. This program aims to reduce ownership costs and provide peace of mind.
Alt text: Hyundai Ioniq 5 undergoing routine maintenance service at an authorized dealership service center.
Core Services Included
The HCM program includes essential maintenance services designed to keep your Hyundai in top condition. These services, performed at normal factory-scheduled maintenance intervals, are:
- Oil and Oil Filter Changes: Using Hyundai-approved oil and filters, these changes are vital for engine health. However, it’s critical to note that electric vehicles (EVs), including the Ioniq 5, are explicitly excluded from oil and oil filter changes under this program. This is because EVs do not have traditional combustion engines requiring oil changes.
- Tire Rotations: Regular tire rotations are essential for even tire wear and extending tire lifespan, contributing to safety and cost savings.
These services are performed according to the “Normal Maintenance Schedule Intervals” outlined in your Hyundai Owner’s Manual. It’s important to consult your manual for the specific intervals recommended for your Ioniq 5, even though oil changes are not applicable.
Alt text: Certified Hyundai technician performing a tire rotation service on a Hyundai Ioniq 5 in a dealership service bay, ensuring proper wheel balance and alignment.
Program Duration and Mileage
The Hyundai Complimentary Maintenance program covers these services for 3 years or 36,000 miles, whichever comes first. This timeframe starts from the original purchase or lease date of the new Hyundai vehicle. It’s important to keep track of your mileage and time elapsed to maximize the benefits of this program.
Key Terms and Limitations
While generous, the HCM program has specific terms and limitations you should be aware of:
- Eligibility: Applies to new 2020-2025 Hyundai retail vehicles sold on or after February 1, 2020.
- Service Location: Services must be performed at authorized Hyundai servicing dealers.
- Service Timing: Each service must be obtained within 1,000 miles or 1 month of the recommended interval in the Owner’s Manual.
- Exclusions: The program excludes commercial, used, certified pre-owned, and fleet vehicles. More frequent maintenance due to severe driving conditions is also not covered.
- Non-Transferable: The complimentary maintenance is for the original owner only (except for transfers between spouses).
- Limited Coverage: Only basic services listed in the Owner’s Manual at the specified intervals are covered. Normal wear and tear items like air filters, cabin filters, wiper blades, and brake pads are not included. Services listed as “inspect” are also not covered, and any additional recommended services beyond oil changes (non-applicable to Ioniq 5) and tire rotations are at the customer’s expense.
Ioniq 5 and Complimentary Maintenance: What to Expect
For Hyundai Ioniq 5 owners, the complimentary maintenance program means you will receive tire rotations and multi-point inspections for 3 years or 36,000 miles. You will not receive complimentary oil changes, as the Ioniq 5 is an electric vehicle and does not require them.
Understanding the Hyundai Complimentary Maintenance program, especially as an Ioniq 5 owner, ensures you can take full advantage of the included services while being aware of the limitations. This allows you to maintain your vehicle effectively and enjoy a worry-free ownership experience during the initial years. Always consult your Hyundai dealer and Owner’s Manual for the most accurate and detailed information specific to your Ioniq 5.
