Hyundai is known for providing value, and one way they do this is through their Complimentary Maintenance program. If you’re considering a new Hyundai, especially the popular Santa Fe, understanding what this program includes is crucial. This article breaks down the Hyundai Complimentary Maintenance (HCM) program, specifically for the New Santa Fe models, ensuring you know exactly what’s covered and for how long.
What Exactly is Hyundai Complimentary Maintenance?
The Hyundai Complimentary Maintenance program is a service offered on new Hyundai vehicles purchased or leased. For eligible models, it covers essential maintenance services for a certain period, helping to lower your ownership costs right from the start. This isn’t just a standard warranty; it’s scheduled maintenance to keep your Hyundai running smoothly.
Specifically, for model years 2020 through 2025, this program includes Hyundai-approved oil and oil filter changes (excluding electric and fuel cell vehicles) and tire rotations at the factory-recommended intervals. Think of it as Hyundai taking care of the routine basics to ensure your vehicle remains in top condition during the initial years of ownership.
Coverage Details for Your New Santa Fe (2020-2025 Models)
If you’ve purchased or leased a new Hyundai Santa Fe within the 2020 to 2025 model years on or after February 1, 2020, you’re likely eligible for the HCM program. The specifics vary slightly between model year ranges:
For 2020-2024 Santa Fe Models:
The coverage includes oil and oil filter changes, tire rotations, and a Multi-Point Inspection, all performed at normal maintenance schedule intervals as outlined in your Santa Fe’s Owner’s Manual. It’s important to adhere to the recommended service times, generally within 1,000 miles or 1 month of the scheduled interval. Missing a service within this window doesn’t void future services, but timely maintenance is always best for your vehicle’s health. Keep in mind that extra maintenance due to severe driving conditions isn’t covered.
For 2025 Santa Fe Models:
The program evolves slightly for the 2025 Santa Fe. It includes a total of four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. These basic services consist of Hyundai-approved oil and filter changes (again, excluding electric and fuel cell models), multi-point inspections, and tire rotations. Any services or parts beyond these basics are not included. These four services are designed to cover the essential oil changes, inspections, and tire rotations within the initial 3 years or 36,000 miles under normal driving conditions.
Key Terms and Conditions to Note
While Hyundai Complimentary Maintenance is a valuable perk, it’s important to understand the terms and conditions:
- Availability: HCM services are exclusively available at authorized Hyundai servicing dealerships.
- Vehicle Eligibility: The program applies to new retail Hyundai vehicles. Commercial, used, certified pre-owned, and fleet vehicles are excluded. However, professional use (like for realtors) is permitted.
- Transferability: Complimentary maintenance is non-transferable to subsequent owners, except between spouses. It benefits the original owner or first retail customer.
- Coverage Limitations: The program covers only the basic services listed in the Owner’s Manual at the specified times. Normal wear and tear items such as filters (engine, air, cabin), wiper blades, and brake pads are not covered. Also, services listed as “inspect” in the owner’s manual are not covered under HCM. Any additional recommended services or inspections beyond oil changes and tire rotations will be charged separately.
- Program Changes: Hyundai Motor America retains the right to alter, amend, or cancel the HCM program at any time, including its terms.
Conclusion: Peace of Mind for New Santa Fe Owners
Hyundai Complimentary Maintenance offers significant peace of mind for new Santa Fe owners by covering essential maintenance services for the first few years of ownership. By understanding the coverage details and terms, you can take full advantage of this program and ensure your new Santa Fe remains well-maintained without unexpected service costs in the initial period. For complete details specific to your Santa Fe and any state-specific variations, always consult your Hyundai dealer.
