The Nissan Murano is known for its blend of comfort, style, and technology. A key aspect of modern Murano models is NissanConnect, offering a suite of connected services designed to enhance your driving experience. However, it’s important for every Nissan Murano owner and potential buyer to fully understand the terms, conditions, and limitations associated with these features. This article will break down the essential information you need to know about NissanConnect in your Nissan Murano.
NissanConnect features in your Murano are not universally available across all models. Feature availability is dependent on your specific Nissan Murano model, trim level, packaging, and the options you’ve selected. Always verify which NissanConnect services are included with your particular Murano. Often, a trial period is included with a new vehicle purchase, giving you an opportunity to experience the connected features firsthand. Keep in mind that utilizing NissanConnect requires a compatible connected device, and you may need a wireless network to access certain functionalities. For detailed compatibility information, it’s crucial to refer to your connected device’s owner’s manual. Be aware that some NissanConnect features might have late availability, meaning they may not be immediately accessible when you purchase your Murano.
Driving requires your complete focus, and it is paramount to prioritize safety. Driving is serious business and requires your full attention. Only use features and connected devices when safe and legal to do so. NissanConnect features are intended to be helpful and convenient, but never at the expense of safe driving practices. Certain critical features, such as automatic crash notification and SOS emergency call, rely on the telematics device in your Nissan Murano being in proper working order. These features also depend on its ability to connect to a wireless network, the availability of a compatible wireless network, accurate navigation map data, and reliable GPS satellite signal reception. If any of these elements are compromised or unavailable, it can limit or prevent your ability to reach Customer Care or receive necessary support in emergency situations.
It’s also important to recognize the limitations of GPS navigation. GPS mapping may not be detailed in all areas or reflect current road status. Always use your best judgment and be aware of your surroundings, even when relying on the navigation system. Never program your GPS while driving. This is a dangerous distraction and should only be done when your vehicle is safely parked. Similarly, features like Remote Engine Start and Remote Horn should only be used responsibly and in accordance with any local laws, rules, or ordinances applicable to your vehicle’s location. Always be mindful of noise ordinances and regulations regarding remote starting in your area.
Nissan provides NissanConnect services, but it’s essential to understand that some services and features are provided by and dependent on third-party service providers and not Nissan directly. This means that Nissan’s ability to provide these services is contingent on these external providers. Should a service provider decide to terminate or restrict their services or features, the NissanConnect service or feature in your Murano may be suspended or terminated without prior notice and without liability to Nissan or its partners or agents. The continued operation of NissanConnect relies on compatible cellular networks provided by independent companies that are not within Nissan’s direct control. Cellular network signal strength may vary and may not be available in all areas or at all times. Consequently, NissanConnect services and features may not function correctly, or at all, if the cellular network is unavailable, restricted, or terminated. Nissan and its partners are not responsible for any associated costs or third-party charges that may arise due to cellular network issues, including equipment replacements, upgrades, or roaming charges.
Technology is constantly evolving, and the independent companies providing network and other services may make changes that are beyond Nissan’s control. To access the full suite of NissanConnect features and services, enrollment, owner consent, a personal identification number (PIN), and a subscription agreement may be required. Trial periods, if offered, typically begin on the date you purchase or lease a new Nissan Murano. It’s important to note that trial periods and feature availability are subject to change at any time and may be terminated early without notice. After the trial period concludes, continued access to certain features or services may require separate subscriptions, potentially sold individually for each feature. These subscriptions will continue and you will be billed until you contact the service provider to cancel. Additional costs may apply, such as installation costs, one-time activation fees, and other fees and taxes. Feature availability can also be subject to age restrictions in certain regions. Your subscriptions are governed by the service provider’s subscription agreement, terms and conditions, and privacy statements, which are available on their website. Be aware that text message rates or data usage charges from your mobile carrier may apply when using NissanConnect. NissanConnect with WiFi services are also subject to specific terms and conditions outlined in a subscriber agreement.
Finally, remember that while your new Nissan Murano may include roadside assistance benefits for a certain period, once your vehicle has exceeded the coverage parameters of the roadside assistance benefits included with your vehicle purchase, you will be responsible for any charges incurred by obtaining roadside assistance for your vehicle. For complete and detailed information regarding warranty coverage, conditions, and exclusions, it’s essential to consult your Nissan dealer and carefully read the warranty information booklet provided with your Nissan Murano. The Nissan names, logos, and slogans are trademarks owned by or licensed to Nissan Motor Co. Ltd. and its North American subsidiaries. All other trademarks and trade names belong to their respective owners. For crucial safety information, system limitations, and further details on operating NissanConnect features, always refer to your dealer, your Nissan Murano owner’s manual, or the official Nissan USA website at www.NissanUSA.com/connect/legal.
