Hyundai is committed to providing exceptional value to its customers, and one way they do this is through their complimentary maintenance program. If you’re a proud owner of a Hyundai, including models like the Santa Cruz Car, understanding this program is crucial to ensure your vehicle stays in top condition without unexpected maintenance costs for a certain period.
Hyundai’s Complimentary Maintenance (HCM) program offers essential services at no cost to owners of new Hyundai vehicles. For those who have purchased or leased a new 2020-2025 Hyundai model from February 1, 2020, onwards, this program is designed to cover routine maintenance for a specified period. Specifically for models like the Santa Cruz car, this typically includes Hyundai-approved oil and oil filter changes, as well as tire rotations performed at factory-recommended intervals. It’s important to note that this complimentary service excludes electric vehicles and fuel cell electric vehicles.
For 2020-2024 model year vehicles, the HCM program covers oil and filter changes, tire rotations, and multi-point inspections during normal maintenance schedule intervals, as outlined in your vehicle’s Owner’s Manual. It’s crucial for Santa Cruz car owners to consult their Owner’s Manual to adhere to the recommended service timings, ensuring each service is obtained within 1,000 miles or 1 month of the scheduled interval. Missing a service within this window does not forfeit future services, but timely maintenance is key to vehicle longevity.
The terms slightly adjust for 2025 model year vehicles, including the possibility of future Santa Cruz car releases. These models receive a total of four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. This basic maintenance package includes the same Hyundai-approved oil and filter changes (excluding EVs and fuel cell EVs), multi-point inspections, and tire rotations. It’s worth emphasizing that any maintenance beyond these basic services is not covered under the complimentary program.
Several important conditions apply to the Hyundai Complimentary Maintenance program. Firstly, these services are exclusively available at authorized Hyundai servicing dealerships. The program is designed for retail vehicles and does not extend to commercial, used, certified pre-owned, or fleet vehicles, although professional use such as by realtors is permitted. The complimentary maintenance is non-transferable to subsequent owners, applying only to the original owner or first retail customer, with an exception for transfers between spouses. Finally, it’s important to understand that the program covers only basic services listed in the Owner’s Manual, and does not include wear and tear items like filters, wiper blades, or brake pads. Extra maintenance due to severe driving conditions is also the owner’s responsibility.
In conclusion, the Hyundai Complimentary Maintenance program is a valuable benefit for owners of Hyundai vehicles like the Santa Cruz car, offering peace of mind and reduced maintenance costs during the initial years of ownership. Always refer to your Owner’s Manual and consult with your local Hyundai dealer for the most accurate and detailed information regarding your specific vehicle and maintenance schedule.
