Hyundai is known for providing exceptional value, and one standout benefit for new Hyundai owners is their Complimentary Maintenance program. If you’re the proud owner of a Hyundai Santa Cruz or are considering purchasing this versatile Sport Adventure Vehicle, understanding the details of this program is essential. It’s designed to save you money and ensure your Santa Cruz stays in peak condition right from the start.
What Exactly is Hyundai Complimentary Maintenance?
The Hyundai Complimentary Maintenance program is a fantastic perk that comes with every new Hyundai vehicle purchase, including the Santa Cruz. It covers routine maintenance services for a specific period, helping to lower your ownership costs during the initial years. This program emphasizes Hyundai’s commitment to customer satisfaction and vehicle reliability.
Hyundai Santa Cruz Coverage Details
For owners of the Hyundai Santa Cruz, specifically model years 2020 through 2025 purchased or leased on or after February 1, 2020, the program typically includes:
- Oil and Oil Filter Changes: Complimentary Hyundai-approved oil and oil filter changes are provided, ensuring your Santa Cruz engine remains lubricated and performs optimally. Note that electric vehicles and fuel cell electric vehicles are excluded from this specific service.
- Tire Rotations: Regular tire rotations are crucial for even tire wear and extending tire life. This service is also covered under the program, helping you maintain optimal handling and safety for your Santa Cruz.
- Multi-Point Inspections: Although explicitly mentioned for 2020-2024 models in the original terms and implied for 2025 models under “basic maintenance”, multi-point inspections are often part of the complimentary maintenance to identify potential issues early on.
This comprehensive coverage is provided for 3 years or 36,000 miles, whichever comes first. For 2025 model year Santa Cruz vehicles, the program specifies a total of four basic maintenance services within the same 3-year/36,000-mile timeframe. This schedule aligns with normal factory-scheduled maintenance intervals, as outlined in your Hyundai Santa Cruz owner’s manual.
Important Terms and Conditions for Your Santa Cruz Hyundai
To fully utilize the Hyundai Complimentary Maintenance for your Santa Cruz, it’s important to be aware of the following key terms and conditions:
- Service Location: All complimentary maintenance services must be performed at authorized Hyundai servicing dealers. This ensures that trained technicians using genuine Hyundai parts take care of your Santa Cruz.
- Vehicle Eligibility: The program is valid for new 2020-2025 Hyundai Santa Cruz models purchased or leased on or after February 1, 2020. It excludes commercial, Certified Pre-Owned, used, and fleet vehicles. However, professional use of your Santa Cruz, such as for real estate or outside sales, is permitted.
- Transferability: Complimentary maintenance is non-transferable and is available only to the original owner or first retail customer. An exception is made for spouse-to-spouse transfer.
- Service Inclusions: The program strictly covers the basic services listed in the owner’s manual at the specified intervals. Normal wear and tear items, such as engine and air filters, cabin filters, wiper blades, and brake pads, are not covered. Any additional maintenance required due to severe driving conditions is the owner’s responsibility.
- Service Intervals: Each service must be obtained within 1,000 miles or 1 month of the designated time listed in your Santa Cruz Owner’s Manual. Missing a service within this window doesn’t void future services, but it’s best to adhere to the schedule.
- Excluded Services: Services or repairs listed as “inspect” in the owner’s manual are not covered. Any recommended services and inspections beyond oil and oil filter changes and tire rotations will be subject to additional charges.
Conclusion: Maximizing Your Hyundai Santa Cruz Ownership Experience
The Hyundai Complimentary Maintenance program is a valuable asset for Hyundai Santa Cruz owners, providing essential maintenance coverage during the initial years of ownership. By understanding the included services, coverage duration, and terms and conditions, you can take full advantage of this program. Always refer to your Hyundai Santa Cruz owner’s manual and consult with your local Hyundai dealer for the most accurate and model-specific details to ensure your Santa Cruz receives the best possible care under this complimentary program.
