The Hyundai Tucson has been recognized as the most dependable Small SUV in the prestigious 2018 J.D. Power Vehicle Dependability Study (VDS), according to findings released on February 14, 2018. This accolade places the Tucson at the top of its competitive class, outperforming numerous rivals in the Small Suv Rankings. The study underscores the Tucson’s commitment to delivering both sporty aesthetics and long-term reliability, alongside fuel efficiency and advanced safety features. Hyundai’s overall performance in the study was also noteworthy, securing sixth place across the entire automotive industry and ranking third among non-premium brands. This achievement reflects a significant improvement for Hyundai, reducing reported problems per 100 vehicles (PP100) by nine. The Hyundai Santa Fe also demonstrated strong performance, securing the second position in its respective segment.
Barry Ratzlaff, vice president of customer satisfaction at Hyundai Motor America, highlighted the significance of this recognition: “In one of the most competitive segments in the industry, Tucson places highest in its class. Hyundai is dedicated to providing customers with high-value vehicles that are built to last. The dependability of our models is crucial in assuring our owners that we are invested in their Hyundai experience far beyond the initial dealership purchase. The results for both the Santa Fe and Tucson clearly indicate that as our CUV range expands, enduring quality will be a defining strength for our brand.”
The 2018 Tucson model year brought enhancements including a user-friendly 7-inch audio display system with broader integration of Android Auto and Apple CarPlay, along with HD Radio and heated seats. Impressively, over 90 percent of the 2018 Tucson models available at dealerships are equipped with these sought-after technology features, adding further value to its already compelling package in the small suv rankings.
The J.D. Power Vehicle Dependability Study, now in its 29th year, is a comprehensive analysis of long-term vehicle quality. It examines problems experienced within the last 12 months by original owners of 2015 model-year vehicles. Vehicle dependability is assessed by the number of problems encountered per 100 vehicles (PP100); a lower score indicates higher dependability and quality. The study covers 177 specific problem areas, categorized into eight major vehicle groups, providing a thorough overview of automotive reliability.
Hyundai Tucson Receives J.D. Power Award for Most Dependable Small SUV in 2018
Hyundai Motor America’s Commitment
Hyundai Motor America is dedicated to providing an exceptional customer experience, focusing on innovative design, superior engineering, and outstanding value in every vehicle they offer. Hyundai’s diverse lineup, encompassing cars, SUVs, and alternative fuel vehicles, is supported by Hyundai Assurance, the company’s pledge to ensure customer peace of mind. With a network of over 830 dealerships across the nation, and with a significant portion of vehicles sold in the U.S. being manufactured in U.S. facilities like Hyundai Motor Manufacturing Alabama, Hyundai reinforces its commitment to the American market and to delivering vehicles that consistently rank high in small suv rankings and overall dependability. Hyundai Motor America is headquartered in Fountain Valley, California, and operates as a subsidiary of Hyundai Motor Company, based in Korea.
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