Encountering unwanted dealer add-ons when buying a new car is a common frustration. One car buyer recently shared their experience with a Honda dealer insisting on a “Savy Driver” add-on, and it highlights a situation many consumers face. The dealer claimed this “Savy Driver” could not be removed, adding unnecessary cost to the vehicle purchase. Let’s delve into what Savy Driver is, why dealers might push it, and what your rights are as a car buyer.
Savy Driver, as mentioned in the original forum post, is indeed not “junk” and can offer some utility. It’s an OBD2 device that plugs directly into your car’s OBDII port – the same port mechanics and car enthusiasts use for diagnostic tools. This device then connects to a smartphone app, providing driving data and insights. While Savy Driver (https://savy.com/) markets itself with features like driver monitoring and safe driving analysis, its forced inclusion raises questions.
Dealers often push such add-ons, including Savy Obd2 systems, for increased profit margins. They might receive incentives or kickbacks from the companies behind these products for each installation. However, claiming that these add-ons “cannot be removed” is misleading and often untrue. OBD2 port add-ons are typically designed for easy installation and removal, as the original forum respondent correctly pointed out.
The core issue here isn’t necessarily the Savy Driver device itself, but the dealer’s insistence on forcing it upon the buyer. If you find yourself in a similar situation, remember you have options. Politely but firmly insist that the Savy Driver be removed and the price adjusted accordingly. If the dealer remains uncooperative, escalating the issue can be effective.
Contacting Honda Corporate directly, as suggested in the original post, is a powerful step. Use strong language, stating that the dealer is “forcing non-needed addons” and creating a “negative customer buying experience.” Automakers like Honda are sensitive to dealer practices that harm customer relations and can intervene on your behalf. Reporting such incidents ensures that manufacturers are aware of these issues and can take action to protect consumer rights and maintain brand reputation.
Ultimately, remember that you are in control of your car purchase. Understanding what add-ons like Savy OBD2 are, recognizing dealer tactics, and knowing your rights empowers you to negotiate effectively and avoid unwanted expenses. Don’t hesitate to push back and escalate if necessary – your satisfaction as a customer should be the priority.
